Well not technically everything, but more than what is included in your job description.
I'm a big proponent for understanding every aspect of library service. Yes, yes, most librarians want to know how circulation works, but they don't want to carry out the duties. Of course, I whine and moan over checking in reserves. I hate being on the receiving end of a Fine Dispute. But I think it's essential for libraries to continue on adapting and changing to the needs of patrons.
Patrons don't know that shelvers are shelvers. They don't know that people standing at the desk are circulation associates and not "librarians." When I walk into an organization or company where I am doing business, I expect whomever I'm talking to, to be able to not point me in the direction of another line or another window, but I expect them to help me because that's why they're there. To help customers/patrons, whatever. I don't care what your job title is, I just need your help.
The job I have now has one desk. One desk where everything takes place. We call it the "Magic Desk". Circulation aides, Circulation Associates, Librarians, Library Associates and even the Manager staff this desk each hour. There's a good chance that if you have a reference question, the person you're asking may not be a Librarian. In fact, they're probably not. Do the patrons care? I doubt it. They just want an answer.
Granted, I went to library school. I have the debt and smarts to prove it. (hehe) I get a little jealous when a patron comes up with a reference question and asks the Circulation Associate for their help in finding an answer. But having one point-of-service has permitted me to learn more than I ever could have learned at an Information Desk. I don't know it all, I'm open to anyone's suggestions and guidance on things I don't understand or even just can't-seem-to-remember. And I feel like the team I work with feels the same way.
I always felt like librarianship (maybe particularly public librarianship) relies almost entirely on a collaborative spirit. There is no "That's not my Job" attitude. At least, there shouldn't be. But I believe (as I read more and more about libraries, how they operate and staff's attitudes within their departments) that libraries should be less about segmentation and different departments, and more about learning, adapting and providing service. That's not to say that someone shouldn't be open to passing along a question for additional feedback from a colleague...but I do think that people need to be more collaborative in their work.
I know, because I'm a librarian, that there is an overall feeling of segregation between librarians and "para-professional" staff. On one hand, I feel like I deserve the tough reference questions. I don't want to do the lifting work or the shelving work. And it's something I have to tell myself to "get over" almost daily. Because putting myself on a pedestal or- picking and choosing what kinds of services I'm going to provide as a librarian is just NOT part of the deal. I am not "above" doing the work of anyone else. I'm not that special. I joined this field with the expectation that library service will change, and in order for that to happen, I have to change.
Don't get me wrong....I have bad days too- when I don't want to do this or that, or when I just want to get something done that I've been working on for 6 weeks but can't seem to finish because I'm collaborating with other staff on the daily necessary tasks of checking people out and checking things in. I miss the research. I miss using our electronic resources. I miss talking with other librarians about things that are new and upcoming. But I feel that this job, the one I have now, has given me experience that not many other librarians get to have- and that's working with everyone on the same level. Seeing an even plane- and even playing field, where you won't be judged or pushed aside for not-knowing-the-answer. You just all learn together, and I think that's priceless.
I just hope that I'll be able to continue this kind of work and I really hope that other organizations and departments will start looking at Library service and recognize that departmental segregation just creates another obstacle for the patron. It's time for everyone to be sponges and learn as much as possible from other departments, other branches, etc.
Wednesday, August 27, 2008
Tuesday, August 26, 2008
on Getting Asked-Out, at the library
A 50 something (perhaps I'm being generous here- he could've been 60) year old man asked me out at the library the other day. The conversation went something like this:
(Man at PC looking like he's waving me down)
Me: Can I help you with something?
Him: Hi. My name's ______. You're Mandy.
Me: Hi.
Him: I have found something. I love libraries. And I've found that I come here quite often. And I've discovered that often I find myself filled with anticipation of seeing you when I come here. In fact, Breathless anticipation. And I was wondering if you would ever be willing to have dinner, lunch or heck, even a glass of iced tea with me sometime.
Me: Thank you, I'm flattered, but I have a boyfriend.
Him: Of course you do, I should have figured as much. Well it's an open invitation should you ever change your mind.
Me: Okay Thank you.
(Then I proceed to get black/blue ink all over my hands.)
I feel that an exchange like this is creepy. It does not matter if you use flowery language gentlemen, it doesn't matter if you're just checking online because your internet connection is down at home for the day. It is insulting to be hit-upon like this at work. It is insulting and uncomfortable because I can't leave my post. I am then forced to be friendly and kind even though I may want to run in the other direction so you get the hint. It is not fair to be hit-on at work, to be asked-out. Yes, in one way it's flattering, and no I don't want you waiting until I'm off work. I don't know what the solution is here other than to advise that you don't offer such an exchange while someone is working. Then I have to stare and wonder when the heck you're going to leave so I can breathe for a moment and feel like I can walk around and do my job without someone staring at the back of me. Yuck.
And that's all I have to say about that.
(Man at PC looking like he's waving me down)
Me: Can I help you with something?
Him: Hi. My name's ______. You're Mandy.
Me: Hi.
Him: I have found something. I love libraries. And I've found that I come here quite often. And I've discovered that often I find myself filled with anticipation of seeing you when I come here. In fact, Breathless anticipation. And I was wondering if you would ever be willing to have dinner, lunch or heck, even a glass of iced tea with me sometime.
Me: Thank you, I'm flattered, but I have a boyfriend.
Him: Of course you do, I should have figured as much. Well it's an open invitation should you ever change your mind.
Me: Okay Thank you.
(Then I proceed to get black/blue ink all over my hands.)
I feel that an exchange like this is creepy. It does not matter if you use flowery language gentlemen, it doesn't matter if you're just checking online because your internet connection is down at home for the day. It is insulting to be hit-upon like this at work. It is insulting and uncomfortable because I can't leave my post. I am then forced to be friendly and kind even though I may want to run in the other direction so you get the hint. It is not fair to be hit-on at work, to be asked-out. Yes, in one way it's flattering, and no I don't want you waiting until I'm off work. I don't know what the solution is here other than to advise that you don't offer such an exchange while someone is working. Then I have to stare and wonder when the heck you're going to leave so I can breathe for a moment and feel like I can walk around and do my job without someone staring at the back of me. Yuck.
And that's all I have to say about that.
Thursday, August 21, 2008
Teen Development
I'm putting together a "handout" of sorts that is turning out to be more of a research paper. I decided to delve into the complicated study of understanding Adolescent physical and psychological development. When I get started looking for this information, aticles, poring over them- I can honestly say that learning about their development is helping me understand this strange portion of the patron population. It's also reminding me how awkward and confusing adolescence was for me.
The idea was to have this information set-to-go and hand out to other library staff by Fall. That only gives me a few more weeks really. I suppose I could wrap it up- but I'm learning so much and finding out new things all the time, so I'm curious to see how far I could take some of the information. Most of it is stuff I'd known, but not why. For example: Teens are sleep deprived. I've always known that. However, I didn't understand WHY. Now I know (after reading articles) that it's due to a lot of different reasons- particularly that adolescents require about 2 hours more sleep per night than adults- and they don't get it. One of the reasons researchers believe contribute to their lack of sleep is that teens may be more sensitive to light during adolesence, which messes up their circadian rhythms. So they're not tired when adults are, and they are tired when adults are awake. Hence: there's likely to be problems communicating with someone who's only half-awake when you're trying to talk to them.
I am a person who knows what it's like to be perpetually sleep deprived. Someone once told me that if you fall asleep within 5 minutes of hitting the pillow, that means you're sleep-deprived. I'm the type of person who falls asleep while horizontal. Every. Time. It's as if I recline and BAM- out like a light.
And with the days getting shorter this August, I can't help but how this effects teens going back to school. I'm exhausted in the mornings! There are people out their who have research to back up the claim that teens are so sleep deprived, that the school-day start-time should be later in the morning. They say that having a later start-time would decrease behavior problems, attention capacity and more for teens. I have to say that after reading the research, I tend to agree.
So we'll see how much further I take the teen development research. Maybe it will be something I end up submitting somewhere...but I am a bit nervous that what I'm putting together has already been done. So we'll see.
The idea was to have this information set-to-go and hand out to other library staff by Fall. That only gives me a few more weeks really. I suppose I could wrap it up- but I'm learning so much and finding out new things all the time, so I'm curious to see how far I could take some of the information. Most of it is stuff I'd known, but not why. For example: Teens are sleep deprived. I've always known that. However, I didn't understand WHY. Now I know (after reading articles) that it's due to a lot of different reasons- particularly that adolescents require about 2 hours more sleep per night than adults- and they don't get it. One of the reasons researchers believe contribute to their lack of sleep is that teens may be more sensitive to light during adolesence, which messes up their circadian rhythms. So they're not tired when adults are, and they are tired when adults are awake. Hence: there's likely to be problems communicating with someone who's only half-awake when you're trying to talk to them.
I am a person who knows what it's like to be perpetually sleep deprived. Someone once told me that if you fall asleep within 5 minutes of hitting the pillow, that means you're sleep-deprived. I'm the type of person who falls asleep while horizontal. Every. Time. It's as if I recline and BAM- out like a light.
And with the days getting shorter this August, I can't help but how this effects teens going back to school. I'm exhausted in the mornings! There are people out their who have research to back up the claim that teens are so sleep deprived, that the school-day start-time should be later in the morning. They say that having a later start-time would decrease behavior problems, attention capacity and more for teens. I have to say that after reading the research, I tend to agree.
So we'll see how much further I take the teen development research. Maybe it will be something I end up submitting somewhere...but I am a bit nervous that what I'm putting together has already been done. So we'll see.
Tuesday, August 19, 2008
Books I gave up on...
So I'm probably the worst librarian in the world when it comes to reading books that aren't my "cup of tea". I typically read one full book for every 25 that I check out and read 1/4 to 3/4's of..because of numerous reasons really. It just depends. Here I will begin to list the books I'm returning to the library today, because they've been in the back of my car and for whatever reason- I couldn't bring myself to finish them.
I Don't Want to Be Crazy by Samantha Schutz
A "teen book"- nonfiction. Written in verse, Samantha chronicles her experience with Anxiety disorder as a teen and young adult at college. I really liked it to start with, but for some reason stopped just about halfway through. Pretty good, but not good enough.
Life as We Knew It by Susan Beth Pfeffer
Teen Fiction. I really wanted to finish this one because I want to read the sequel that came out recently. But for some reason I couldn't get all the way through it either. It was well written, convincing, and scary. I may try it again sometime, I don't know.
Maxed Out by James D. Scurlock
Adult Nonfiction. The book the coincides with the documentary about Credit Card Debt and Predatory Lending in America. I didn't get far into this one before just renting the documentary. the documentary was really good- depressing yet made me feel like I wasn't alone, or nearly as bad-off as many of the poor victims of predatory lending. Brought up a lot of good talking points with my roommate and boyfriend, who watched the movie with me.
Spark by John J. Ratey
On second thought, I'm going to try to keep going with this one, which speaks to the findings that correlate better brain functionality and intelligence to fitness and exercise. I like this one. Might buy it for myself.
Ella Minnow Pea by Mark Dunn
Recommended by an artist neighbor. Liturgical format. Adult/Teen fiction. Story about a fictional town where they begin outlawing different letters from sentences and general everyday use. Didn't get far in this one, but liked the idea behind the story.
Confessions of a Carb Queen by Susan Blech
Adult Memoir. Written by a woman who lost over 200 pounds. Too much talk about food and her feelings, though I'm sure that's the point. Made me think that I need to get more organized and start focusing my efforts on getting-things-done rather than sitting around and waiting for things to magically happen for me. Interesting read, but couldn't finish.
Inside Out: Portrait of an Eating Disorder by Nadia Shivack
Teen/Adult Memoir in Pictures/art. Incredibly disturbing. A woman chronicles her life through pictures she drew of her personified Eating Disorder (ED) and how it affects her life. I read most of this one, but I'm not sure if it counts since it's mostly pictures. Very Very good. Teen girls should read this.
The English American by Alison Larkin
Adult Fiction. Story of a 28 year old American-born and British-raised woman who seeks out her biological mother, who's located in Georgia. I. can't. stop. thinking. about. relaxing. with. this. book. What is my obsession with England?! London!? I particularly like this so far because the main character has red hair and is (obviously) adopted. I think I secretly wish I was adopted by my parents and somewhere in London my birth parents are waiting for me to contact them for tea.
I Don't Want to Be Crazy by Samantha Schutz
A "teen book"- nonfiction. Written in verse, Samantha chronicles her experience with Anxiety disorder as a teen and young adult at college. I really liked it to start with, but for some reason stopped just about halfway through. Pretty good, but not good enough.
Life as We Knew It by Susan Beth Pfeffer
Teen Fiction. I really wanted to finish this one because I want to read the sequel that came out recently. But for some reason I couldn't get all the way through it either. It was well written, convincing, and scary. I may try it again sometime, I don't know.
Maxed Out by James D. Scurlock
Adult Nonfiction. The book the coincides with the documentary about Credit Card Debt and Predatory Lending in America. I didn't get far into this one before just renting the documentary. the documentary was really good- depressing yet made me feel like I wasn't alone, or nearly as bad-off as many of the poor victims of predatory lending. Brought up a lot of good talking points with my roommate and boyfriend, who watched the movie with me.
Spark by John J. Ratey
On second thought, I'm going to try to keep going with this one, which speaks to the findings that correlate better brain functionality and intelligence to fitness and exercise. I like this one. Might buy it for myself.
Ella Minnow Pea by Mark Dunn
Recommended by an artist neighbor. Liturgical format. Adult/Teen fiction. Story about a fictional town where they begin outlawing different letters from sentences and general everyday use. Didn't get far in this one, but liked the idea behind the story.
Confessions of a Carb Queen by Susan Blech
Adult Memoir. Written by a woman who lost over 200 pounds. Too much talk about food and her feelings, though I'm sure that's the point. Made me think that I need to get more organized and start focusing my efforts on getting-things-done rather than sitting around and waiting for things to magically happen for me. Interesting read, but couldn't finish.
Inside Out: Portrait of an Eating Disorder by Nadia Shivack
Teen/Adult Memoir in Pictures/art. Incredibly disturbing. A woman chronicles her life through pictures she drew of her personified Eating Disorder (ED) and how it affects her life. I read most of this one, but I'm not sure if it counts since it's mostly pictures. Very Very good. Teen girls should read this.
And now for the book that I'm thinking about before bed, as my eyes are burning with the desire to sleep but my brain wants the story to keep going:
The English American by Alison Larkin
Adult Fiction. Story of a 28 year old American-born and British-raised woman who seeks out her biological mother, who's located in Georgia. I. can't. stop. thinking. about. relaxing. with. this. book. What is my obsession with England?! London!? I particularly like this so far because the main character has red hair and is (obviously) adopted. I think I secretly wish I was adopted by my parents and somewhere in London my birth parents are waiting for me to contact them for tea.
Thursday, August 14, 2008
Web 6.0
?
I don't know- I feel like the buzzword for the social web, "Web 2.0" or "Libraries 2.0" has already expired. Since I first heard the term, I've had to update my iTunes software 5 times. Java's installed a buttload of updates. There's been the release of the iPhone, then the newer cheaper iPhone. My mom's gotten a Myspace page and also a Sony Reader. I'm so proud of her tech-pertise that I don't even get annoyed when she asks me for Quicken tech support even though I've never used the software.
This summer we pushed comments on our Teen Blog as a way to get points in the Summer Reading Program, and as a result generated hundreds of comments from real teens (go figure) who were reading our posts. I've received numerous Pieces of Flair on Facebook and I've finally caved and signed up for a LinkedIn account. I haven't been good about posting my pictures to Flickr (because I refuse to spend money to get more-pictures-per-month) but I religiously post them to my social networking pages and Snapfish, so I know they're out on the web should my computer decide to kick the bucket. I've watched all of the bloggers I subscribe to complain about the ALA conference in Anaheim and make READ posters. I've Tumbld, Tamed, SimplyHired, and finally started contributing to the Columbus Underground forum. I regularly consult web comics for some brief relief from the reference desk and circ work that needs done.
I've found my house in Google Streetview. I've signed up for an online exercise social network that I inevitably couldn't keep up with. When I need some background noise I just open Musicovery.
And most recently, I attended a presentation with Michael Stephens where he encouraged the people at Columbus Metropolitan Library to Learn and Play. His presentation and enthusiasm is definitely contagious. One of my favorite bloggers- to see him in real life (IRL?) was pretty cool and it was neat to watch everyone around me somewhat awestruck by his iPhone and Twitter facts (I still haven't signed up for Twitter- only out of self-preservation because I realize the kind of addictive personality I have and I don't know that I couldn't set limits with the tweeting.) Even I was awestruck by the gorgeous pictures and motivating sentiments towards how people use the web, how we (libraries) should be altering our services to include user-generated content...and more and more and more.
But there has to be a new name for it all. Period. End of story. Saying Web 2.0 to encompass all things social about the internet is just silly at this point. My iTunes software is at 7.7. My Adobe update is at 7.0. Even Internet Explorer is up around 7 these days. Microsoft Office 2007 is completely different from 1993-200whatever the last update was. Web 2.0 sounds like Netscape to me at this point. It needs a new name. Something newer, shinier and something that reflects the changing aspect of the social web. It's changing. We can't call it the same thing. Or at least, we shouldn't be calling it the same number.
What's the point?
Technology is advancing far beyond where we can keep up. (Think-- not unlike American Public School System?) I think libraries are FINALLY getting the picture that in order to be relevant in this day and age, you must understand how to reach people. Our insatiable need for immediate gratification is causing our users to satisfice information from a random Google search or Wikipedia entry and cite it in their undergraduate papers. Nobody knows what Electronic Resources at the Library are. I haven't had ONE PERSON ever tell me- "Oh Yea, Gale Databases? I access those at home through your website all the time...."
We need to call Web 2.0 something else. It's time. It should definitely be Web 4.5 or something by now. And YES we should be changing to fit the technological needs and desires of our users. OF COURSE we shouldn't be caught up in administrative red-tape. Duh!
And I'm a little disappointed that people are just now starting to learn about and appreciate the tools that I've been using for a long time- years in fact. I'm not that special. I just was told in Library School that I have to know how to use these things. I was told that understanding these new tech tools would not only help in the field of librarianship, but if I DIDN'T learn these tools, well my chances of finding or keeping a job would be slim to none. I thought this was something I was required to do.
I want to learn new things. I'm constantly hitting refresh on my feed reader so I can hopefully find a Grad Links post from someone in an MLS program who can show me something new, something different. It seems like this technology (that , as I mentioned, has been around for a while) is just now getting the recognition of being useful.
In order to be relevant and useful I think we need to not only learn about what's out there now, but FIND OUT WHAT'S HAPPENING NEXT. I want to know what's next. I want it to be something I can afford. Hell, maybe something FREE. I want to talk to colleagues about quirks in Gchat and Google Reader and have them know what I'm complaining about. I want someone else to show ME what's new. I'm tired of being the "tech guru"-- I'm not a tech guru! I just know how to use Office 2007 and I keep current using tools that have been available since 2005 or prior! So someone, anyone, show me something new. Tell me about the next big thing. I'll give you $5 if it's not run by Google. (haha.)
Alright enough of my ranting. I should start trolling on the internet to FIND the next big thing.
I don't know- I feel like the buzzword for the social web, "Web 2.0" or "Libraries 2.0" has already expired. Since I first heard the term, I've had to update my iTunes software 5 times. Java's installed a buttload of updates. There's been the release of the iPhone, then the newer cheaper iPhone. My mom's gotten a Myspace page and also a Sony Reader. I'm so proud of her tech-pertise that I don't even get annoyed when she asks me for Quicken tech support even though I've never used the software.
This summer we pushed comments on our Teen Blog as a way to get points in the Summer Reading Program, and as a result generated hundreds of comments from real teens (go figure) who were reading our posts. I've received numerous Pieces of Flair on Facebook and I've finally caved and signed up for a LinkedIn account. I haven't been good about posting my pictures to Flickr (because I refuse to spend money to get more-pictures-per-month) but I religiously post them to my social networking pages and Snapfish, so I know they're out on the web should my computer decide to kick the bucket. I've watched all of the bloggers I subscribe to complain about the ALA conference in Anaheim and make READ posters. I've Tumbld, Tamed, SimplyHired, and finally started contributing to the Columbus Underground forum. I regularly consult web comics for some brief relief from the reference desk and circ work that needs done.
I've found my house in Google Streetview. I've signed up for an online exercise social network that I inevitably couldn't keep up with. When I need some background noise I just open Musicovery.
And most recently, I attended a presentation with Michael Stephens where he encouraged the people at Columbus Metropolitan Library to Learn and Play. His presentation and enthusiasm is definitely contagious. One of my favorite bloggers- to see him in real life (IRL?) was pretty cool and it was neat to watch everyone around me somewhat awestruck by his iPhone and Twitter facts (I still haven't signed up for Twitter- only out of self-preservation because I realize the kind of addictive personality I have and I don't know that I couldn't set limits with the tweeting.) Even I was awestruck by the gorgeous pictures and motivating sentiments towards how people use the web, how we (libraries) should be altering our services to include user-generated content...and more and more and more.
But there has to be a new name for it all. Period. End of story. Saying Web 2.0 to encompass all things social about the internet is just silly at this point. My iTunes software is at 7.7. My Adobe update is at 7.0. Even Internet Explorer is up around 7 these days. Microsoft Office 2007 is completely different from 1993-200whatever the last update was. Web 2.0 sounds like Netscape to me at this point. It needs a new name. Something newer, shinier and something that reflects the changing aspect of the social web. It's changing. We can't call it the same thing. Or at least, we shouldn't be calling it the same number.
What's the point?
Technology is advancing far beyond where we can keep up. (Think-- not unlike American Public School System?) I think libraries are FINALLY getting the picture that in order to be relevant in this day and age, you must understand how to reach people. Our insatiable need for immediate gratification is causing our users to satisfice information from a random Google search or Wikipedia entry and cite it in their undergraduate papers. Nobody knows what Electronic Resources at the Library are. I haven't had ONE PERSON ever tell me- "Oh Yea, Gale Databases? I access those at home through your website all the time...."
We need to call Web 2.0 something else. It's time. It should definitely be Web 4.5 or something by now. And YES we should be changing to fit the technological needs and desires of our users. OF COURSE we shouldn't be caught up in administrative red-tape. Duh!
And I'm a little disappointed that people are just now starting to learn about and appreciate the tools that I've been using for a long time- years in fact. I'm not that special. I just was told in Library School that I have to know how to use these things. I was told that understanding these new tech tools would not only help in the field of librarianship, but if I DIDN'T learn these tools, well my chances of finding or keeping a job would be slim to none. I thought this was something I was required to do.
I want to learn new things. I'm constantly hitting refresh on my feed reader so I can hopefully find a Grad Links post from someone in an MLS program who can show me something new, something different. It seems like this technology (that , as I mentioned, has been around for a while) is just now getting the recognition of being useful.
In order to be relevant and useful I think we need to not only learn about what's out there now, but FIND OUT WHAT'S HAPPENING NEXT. I want to know what's next. I want it to be something I can afford. Hell, maybe something FREE. I want to talk to colleagues about quirks in Gchat and Google Reader and have them know what I'm complaining about. I want someone else to show ME what's new. I'm tired of being the "tech guru"-- I'm not a tech guru! I just know how to use Office 2007 and I keep current using tools that have been available since 2005 or prior! So someone, anyone, show me something new. Tell me about the next big thing. I'll give you $5 if it's not run by Google. (haha.)
Alright enough of my ranting. I should start trolling on the internet to FIND the next big thing.
Saturday, August 2, 2008
just stopping by to drop a note...
So now that the library I work in has been open for a few months, we have our "regulars" that see me every so often outside of the library in the area surrounding the library (i.e. the shopping/strip mall). They call me Library Lady. I don't mind it.
Things here have been pretty good- SRP winding down, I'm getting handed some cool projects and opportunities that I'm excited about. This week was not only productive, but made me feel good for numerous reasons. I've felt like I've honestly helped people, and my friendly interpersonal skills have helped to temporarily sedate an otherwise grumpy old man. My teens are RSVPing to the Volunteen thank you party next week. I'm grateful that they're looking forward to it. And earlier this week one of our Network Administrators called me a "whiz" (aka genius) because I responded properly to a PC that was Out of Order. See?! Lots of pickmeup things happened this week.
It doesn't hurt that tomorrow's my birthday and I'm going to go on a date tonight with the boyfriend, who I'm falling madly in love with in that gooey sickening way that makes your stomach flutter. I'm sure that has something to do with the positive attitude this week. But I'll take it.
More to come......
Things here have been pretty good- SRP winding down, I'm getting handed some cool projects and opportunities that I'm excited about. This week was not only productive, but made me feel good for numerous reasons. I've felt like I've honestly helped people, and my friendly interpersonal skills have helped to temporarily sedate an otherwise grumpy old man. My teens are RSVPing to the Volunteen thank you party next week. I'm grateful that they're looking forward to it. And earlier this week one of our Network Administrators called me a "whiz" (aka genius) because I responded properly to a PC that was Out of Order. See?! Lots of pickmeup things happened this week.
It doesn't hurt that tomorrow's my birthday and I'm going to go on a date tonight with the boyfriend, who I'm falling madly in love with in that gooey sickening way that makes your stomach flutter. I'm sure that has something to do with the positive attitude this week. But I'll take it.
More to come......
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